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Frequently Asked Questions

For New Students:

What if I've never done yoga before?

That’s perfect! Yoga is about linking breath to movement - therefore if you can breathe you can do yoga! It’s that simple!

Our classes are designed for all levels and our skilled teachers are trained to work with new practitioners. They’ll be able to walk you through what we’re doing in class.

Studio Policies:

Please message us with any other questions you may have!

hello@andyogawv.com

I'm not flexible, can I do yoga?

Yes, you’re in the right place. Yoga is a practice that is designed for your body and we have plenty of props to help you access each pose in your own way. Each person's poses will look different and understanding the unique capabilities of your own body is a key part of the practice. 

How do I register for class?

You can register right here on our website under the "Schedule" tab or through the MindBody app.

What should I expect for my first class?

For any of our classes you can expect the instructor to guide you through a 60 minute yoga practice specific to the class type(i.e. & Restore, & Hot Vinyasa, etc.). Descriptions of each class type are under the 'classes' tab. For all classes, it is highly encouraged to listen to your own body as you practice - every person's practice is different. Arrive 15 minutes before class starts so that we can orient and welcome you to the space!

What should I bring?

Water, a hand towel, and a yoga mat if you have one. For the heated classes, it is recommended to wear lightweight clothing as you may become sweaty!

Do you have rental mats?

Yes! Mat rentals are $3 and towel rentals are $2! Limitless & Members get a discounted rate.

Are classes heated?

Most of our classes are heated (take a look at our class descriptions for temperatures). Stretching warm muscles is easier than stretching cold muscles!

Make sure to drink lots of water after class!

What is your late cancel/no show policy?

If you cannot make the class that you signed up for, please cancel at least two hours before the class starts to ensure all students who want a spot in the class will be able to participate.

If you do not properly cancel and you booked with: 
  • A Limitless & Membership, Prepaid Membership, or 30 days for $30 introductory offer: you will be charged a $10 late cancel/no show fee
  • 10 or 20 class package: you will lose that pass instead of being charged a late fee.
  • A drop-in: you will lose the drop-in pass instead of being charged a late fee.

**You can cancel your class in the Mindbody app or by texting or calling the studio.**

What if I arrive late to class?

Life happens, we understand! Out of respect to other students, the doors will be locked 5 minutes after class begins. If you do arrive after that time or if it is a particularly full class, your registration will be refunded to your account so you can return for class another day!

Everyone must create their own MindBody account to attend class. This can be done online, over the phone, or in the studio.

After your guest's account is created, an & Yoga staff member must register your guest for the class. This can be done by coming to the studio early or calling the studio ahead of time.

What is the minimum age requirement?

We require that all yogis be at least 14 years of age to attend our classes heated to 90 degrees. Children ages 12 and up may attend, but must be accompanied by a parent or guardian while in the studio. For all other classes, children 10 and up may attend accompanied by a parent or guardian.

I want to bring a friend. How do I sign them up?

Can I share my classes with someone else?

The Limitless & Membership includes 4 guest passes per month! You can use your guest passes on the same person or 4 different people every time you use them.

Class packages, however, cannot be shared.

Frequently Asked Questions

I'm not flexible, can I do yoga?

Yes, you’re in the right place. Yoga is a practice that is designed for your body and we have plenty of props to help you access each pose in your own way.

Each person's poses will look different and understanding the unique capabilities of your own body is a key part of the practice. 

How do I register for class?

You can register here on our website under the "Schedule" tab or through the MindBody app.

What should I expect for my first class?

For any of our classes you can expect the instructor to guide you through a 60 minute yoga practice specific to the class type(i.e. & Restore, & Hot Vinyasa, etc.).

Descriptions of each class type are under the 'classes' tab. For all classes, it is highly encouraged to listen to your own body as you practice - every person's practice is different. Arrive 15 minutes before class starts so that we can orient and welcome you to the space!

Are classes heated?

Most of our classes are heated (take a look at our class descriptions for temperatures). Stretching warm muscles is easier than stretching cold muscles!

Make sure to drink lots of water after class!

What should I bring?

Water, a hand towel, and a yoga mat if you have one. For the heated classes, it is recommended to wear lightweight clothing as you may become sweaty!

Do you have rental mats?

Yes! Mat rentals are $3 and towel rentals are $2! Limitless & Members get a discounted rate.

Studio Policies:

What is your late cancel/no show policy?

If you cannot make the class that you signed up for, please cancel at least two hours before the class starts to ensure all students who want a spot in the class will be able to participate.

If you do not properly cancel and you booked with:

  • A Limitless & Membership, Prepaid Membership, or 30 days for $30 introductory offer: you will be charged a $10 late cancel/no show fee
  • A 10 or 20 class package: you will lose that pass instead of being charged a late fee.
  • A drop-in: you will lose the drop-in pass instead of being charged a late fee.

**You can cancel your class in the Mindbody app or by texting or calling the studio.**

What if I arrive late to class?

Life happens, we understand! Out of respect to other students, the doors will be locked 5 minutes after class begins. If you do arrive after that time or if it is a particularly full class, your registration will be refunded to your account so you can return for class another day!

Can I share my class with someone else?

The Limitless & Membership includes 4 guest passes per month! You can use your guest passes on the same person or 4 different people every time you use them.

Class packages, however, cannot be shared.

I want to bring a friend. How do I sign them up?

Everyone must create their own MindBody account to attend class. This can be done online, over the phone, or in the studio.

After your guest's account is created, an & Yoga staff member must register your guest for the class. This can be done by coming to the studio early or calling the studio ahead of time.

What is the minimum age requirement?

We require that all yogis be at least 14 years of age to attend our classes heated to 90 degrees. Children ages 12 and up may attend, but must be accompanied by a parent or guardian while in the studio. For all other classes, children 10 and up may attend accompanied by a parent or guardian.

Other questions:

Do you take schedule suggestions?

While we can't guarantee a new class will be added, we're always looking for the best times for everyone to do yoga! We'd love to hear the best time for you - please send your request to hello@andyogawv.com.

Can I get a copy of the playlist used in class?

Of course! Just ask the teacher after class! We love to share good music!

Do you offer any discounts?

Do you offer any discounts?

With a valid university student ID, we offer a 25% discount on our monthly membership. **This does not apply to Class Packages.**

Cleanliness and sanitation are high priorities to us; we thoroughly clean the studio on a regular basis. We request that all clients remove their shoes when in the studio space to preserve a clean environment.

In accordance with Monongalia County and Morgantown regulations, masks are not required. With that being said, we want to encourage each person to do what feels right for them and welcome masks to be worn.

If you are feeling unwell, then please do not come to yoga. Our teachers and staff will do the same!

All of our shared props are disinfected after use, and you are welcome to bring your own props if that is preferred.

Capacity and Waitlist Policy

Our room is capped at a fixed number of students that can practice in our yoga room safely. To ensure this number stays in effect Mindbody automatically creates a waitlist for anyone signed up (online, on the app, or in studio) after we hit capacity.

Reserved spots that are unfilled 5 minutes before class starts will be given to those on the waitlist at a first come first served basis. To ensure that you keep your spot, please arrive more than 5 minutes before class begins. 

Other questions you may have:

Do you take schedule suggestions?

While we can’t guarantee a new class will be added, we’re always looking for the best times for everyone to do yoga! We’d love to hear the best time for you - please send your request to hello@andyogawv.com

Can I get a copy of the playlist used in class?

Of course! Just ask the teacher after class! We love to share good music!

Do you offer any discounted memberships?

With a valid university student ID, we offer a 25% discount on our monthly Limitless & Membership.
**This does not apply to Class Packages.**

How do you maintain a clean space?

Cleanliness and sanitation are high priorities to us; we thoroughly clean the studio on a regular basis. We request that all clients remove their shoes when in the studio space to preserve a clean environment.

In accordance with Monongalia County and Morgantown regulations, masks are not required. With that being said, we want to encourage each person to do what feels right for them and welcome masks to be worn.

If you are feeling unwell, then please do not come to yoga. Our teachers and staff will do the same!

All of our shared props are disinfected after use, and you are welcome to bring your own props if that is preferred.

Capacity Policy and Waitlist Policy

Our room is capped at a fixed number of students that can practice in our yoga room safely. To ensure this number stays in effect Mindbody automatically creates a waitlist for anyone signed up (online, on the app, or in studio) after we hit capacity.

Reserved spots that are unfilled 5 minutes before class starts will be given to those on the waitlist at a first come first served basis. To ensure that you keep your spot, please arrive more than 5 minutes before class begins. 

How do I cancel my monthly membership?

Please email hello@andyogawv.com to request cancelling or temporarily suspending your auto-renew Limitless & Membership. We require a 30 day cancellation notice. If you need to take a short break (1-4 months) from your regular yoga schedule due to an injury, trip, or other reason, we can suspend your account. Suspending your account temporarily freezes your membership and reschedules your monthly payment to resume when the suspension is over. 

How do I cancel my monthly membership?

Please email hello@andyogawv.com to request cancelling or temporarily suspending your auto-renew Limitless & Membership. We require a 30 day cancellation notice. If you need to take a short break (1-4 months) from your regular yoga schedule due to an injury, trip, or other reason, we can suspend your account. Suspending your account temporarily freezes your membership and reschedules your monthly payment to resume when the suspension is over. 

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1022 Suncrest Town Centre Drive Morgantown, WV 26505

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(304) 381-5755

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